Hotel Management Services
We provide the experience to successfully operate the property by focusing on cost control and commitment to unsurpassed guest satisfaction that result in higher profit margins. We work with the hotel owner as a trusted and respected owner. We work discreetly and efficiently with the hotel operation to improve consistency standards across all aspects of the guest experience. We benefit from new technology partners to promote our hotels. In addition, we identify regional customs and attributes for unique guest experiences to achieve high customer satisfaction results.
Standard Operation Procedures
We create a comprehensive procedure manual, which clearly communicates the functions, objectives and standard expectations of each task performed by staff.
Consistency is a key word within trainee initiatives. Creating a system in which staff can express individuality while maintaining a consistent image is an essential part of forming a brand.
Ensuring the end product of the initiatives is an efficient quality experience that a comprehensive measurement system will put in place
Sales & Marketing Services
These services help determine sales and marketing activities and strategies which will maximize revenue.
Service Centralization: A Key Point in Efficiency
A centralized business model provides all key functions by allowing hotel managers to focus on the clients and staff.
- Human Resources Services
- Food & Beverage Departments Services
- Front Office and Housekeeping Departments Services
- IT Technology Services
- Accounting Services
- Fire andLife Safety Services
Thestructure of the management team is simple and team members have the ability to think straight. The company has created a distinguished company culture that emphasizes the key values which have been instrumental in its success.